KB: Lost Connection to Altium 365 While Working

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Connections to the Altium 365 platform may occasionally be lost due to various reasons, such as service provider outages, server issues, or temporary disconnects. This article explains how such situations are handled from the server's perspective.

Solution Details

If you encounter a recent network-related issue with Altium 365, you can visit Altium Status History to check for reported incidents. You can also use this platform to report an issue.

In the event of a lost connection to your Altium 365 Workspace, you can continue working on checked-out projects directly from your workstation, as Altium 365 relies on distributed GIT repositories. Once the connection is restored, all changes made to local versions can be committed and pushed to the Altium 365 Workspace.

Please note:
- Managed components and content will not be accessible for placement while disconnected from the Workspace, except for cached components on your workstation.
- Use components cautiously in offline mode to avoid potential discrepancies.

This ensures your workflow remains uninterrupted, even during temporary connectivity issues.

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